HelpCrunch is described as 'Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile' and is a very popular Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpCrunch for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpCrunch alternative is Libredesk, which is both free and Open Source. Other great apps like HelpCrunch are Freshdesk, FreeScout, Zendesk and Userlike.
Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Free live chat widget for any website offering real-time support, customizable appearance, integration with WhatsApp, Messenger, and Telegram, flexible chat triggers, WordPress compatibility, rapid setup, non-technical use, and privacy-focused web communication.
VoxMail is a customer support tool that can be plugged-in to your website and allow your customers to leave your voice messages in any language.
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