HelpCrunch is described as 'Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpCrunch for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpCrunch alternative is Libredesk, which is both free and Open Source. Other great apps like HelpCrunch are Freshdesk, Zendesk, FreeScout and Zendesk Chat.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
United States
Message1.io is a cloud-based software solution designed to organize and manage telephone answering and virtual secretarial services for businesses. It is not a traditional call answering service itself, but rather a platform that enables service providers to operate and...
Switzerland
Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
United States
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
Todvob is an AI agent builder that helps businesses automate customer interactions across multiple platforms from a single, easy-to-use dashboard. Whether for websites, Messenger, WhatsApp, Telegram, or other social channels, Todvob enables you to create intelligent chatbots...
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
United Kingdom
Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.
Switzerland
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Uruguay
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Clara converts website traffic into leads, bookings, and customers through voice chat conversations. Unlike traditional chatbots, Clara adapts to each website's goals, learns the business, answers visitor questions, and actively steers visitors toward conversion actions.
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
Japan
