Cost / License
- Freemium
- Proprietary
Application type
United StatesAlerts
- Discontinued
Platforms
- Online
HelpDesk 3 Alternatives
HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best HelpDesk 3 alternative is Spiceworks, which is free. Other great apps like HelpDesk 3 are Freshdesk, osTicket, Zendesk and tawk.to.
Alternatives list
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
+8
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
+1
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.
Cost / License
- Paid
- Proprietary
Platforms
- Shopify
- Software as a Service (SaaS)
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- web hosting
- Wordpress
+5
106 SmarterTrack Help Desk 7 alternativesSmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
155 Gorgias Helpdesk alternativesCentralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
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