HelpDesk 3 Alternatives

HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best HelpDesk 3 alternative is Spiceworks, which is free. Other great apps like HelpDesk 3 are Freshdesk, osTicket, Zendesk and tawk.to.

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HelpDesk 3 alternatives page was last updated

Alternatives list

  1. FermiAI icon
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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Join SentinelAgent and the evolution of Windows monitoring.

    SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
     
  4. Bornevia icon
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    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
     
  5. KronoDesk icon
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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Bileto icon
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    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
     
  7.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  8. GetSmily icon
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    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. HelpSumo icon
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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  11. Samanage icon
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    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
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