Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best HelpDesk 3 alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Spiceworks or Freshdesk. Other great apps like HelpDesk 3 are osTicket, tawk.to, Zendesk and UserVoice.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.




SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

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Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.



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Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.



If your business needs to log, track, manage, automate and escalate support issues, then please read on.