Intercom Alternatives

Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or tawk.to. Other great apps like Intercom are HubSpot, FreeScout, Freshdesk and Userlike.

Copy a direct link to this comment to your clipboard
Intercom alternatives page was last updated

Alternatives list

  1. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  2. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
     
    |
    3
  3. Helpwise icon
     1 like

    Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • Chrome OS
    • Software as a Service (SaaS)
     
  4. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  5. Zupport AI is the first Customer Support service for SaaS companies.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  6. AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  7. Audienceful icon
     16 likes

    Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Notion
    • Software as a Service (SaaS)
     
    |
    1
  8. Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
     
  9. Touchlead icon
     Like

    Touchlead is an all-in-one SAAS platform that helps businesses increase sales and marketing effectiveness. It offers an integrated suite of tools, including CRM, email marketing, and analytics, to streamline lead management, personalize communications, and gain valuable audience...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. EngageBay icon
     4 likes

    Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.

    307 EngageBay alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. An online, multi-user, email, and SMS marketing software. We help you create, send, share, automate, and track email and SMS campaigns with ease. You can get started for free!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Facebook
     
  12. ProProfs Chat icon
     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    111 ProProfs Chat alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
     
You are at page 4 of Intercom alternatives