ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
+2
Intercom Alternatives
Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or HubSpot. Other great apps like Intercom are tawk.to, Freshdesk, FreeScout and Userlike.
Alternatives list
Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Notion
- Software as a Service (SaaS)
+2
Comments about Audienceful as an Alternative to Intercom
- Audienceful is Freemium and Proprietary
- Audienceful is Lightweight and Privacy focused
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Android Tablet
- Windows Phone
- iPad
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
+6
Comments about Reamaze as an Alternative to Intercom
Garrett ScoshMuch better pricing but does the same thing and more. Reamaze is a helpdesk with messaging features.
Elaine ZhaoExtremely competitive with Intercom. Has helpdesk and live chat delivered as a shared inbox for teams. Reamaze also has messaging automation just like Intercom except with a real time live dashboard so you can see how many customers are online and what they're doing. Proactive engagement allows you to set up rule based messaging. FAQ management is extremely great too allowing you to easily embed anywhere.
Oliver McKenzieMuch cheaper and has tons of features including customer engagement and ability to see what customers are doing on my website. Has full helpdesk and live chat too.
Almost everyone thinks Reamaze is a great Intercom alternative.
- Reamaze is Paid and Proprietary
- Reamaze is Customizable
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- Chrome OS
- Software as a Service (SaaS)
+1
MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
- Online
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+3
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Touchlead is an all-in-one SAAS platform that helps businesses increase sales and marketing effectiveness. It offers an integrated suite of tools, including CRM, email marketing, and analytics, to streamline lead management, personalize communications, and gain valuable audience...
+5
Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.
Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- iPad
- Android Tablet
+3
United Kingdom
Malaysia
India
Awesome replacement for Intercom's overpriced email marketing features.