Jira Service Management is described as 'Platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions' and is a it service management software in the business & commerce category. There are more than 25 alternatives to Jira Service Management for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Jira Service Management alternative is Plane, which is both free and Open Source. Other great apps like Jira Service Management are Freshdesk, Zendesk, GLPI and Coalesce360.
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Starhive is an asset management and CMMS system that helps you track and maintain everything. By unifying your assets, inventory, and tasks in one place you can always stay one step ahead of critical to-dos and bring order to chaos.
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.
Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Starhive is a good alternative, especially went wanting to track assets in JSM. JSM Assets is very expensive and a bit limited whereas Starhive is very open. It also integrates with any version of Jira Cloud so you can add assets to Jira Software tickets too.