If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
AustraliaPlatforms
- Windows
- Online
H
OTRS Alternatives
OTRS is described as 'Leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to OTRS for a variety of platforms, including Web-based, SaaS, Self-Hosted, Windows and Android apps. The best OTRS alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Spiceworks or Knoon AI. Other great apps like OTRS are Zendesk, GLPI, monday service and DGlide.
Alternatives list
- 109 HelpMaster alternatives
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
United States
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Cost / License
- Free
- Open Source
Application type
Platforms
- Linux
D
Join SentinelAgent and the evolution of Windows monitoring.
SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
Canada
+8
107 KronoDesk alternativesTimely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Global
141 Awesome Support alternativesAwesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
+9
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
143 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
United Kingdom
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Cost / License
- Paid
- Proprietary
Platforms
- Wordpress
- Self-Hosted
Spain
EU
+3
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany- EU
+3
Indonesia
