Tickiti is described as 'Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Tickiti, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best Tickiti alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great sites and apps similar to Tickiti are Spiceworks, Freshdesk, osTicket and Zendesk.
Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
United States
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
United States
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
United States
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Singapore
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
United States
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.
United States
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Singapore
