Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
Alternatives list
47 HelpSite alternativesThe easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
United States
+1
61 Help Desk Authority alternativesHelp Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- United States
138 jiLiveChat alternativesjiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United Kingdom
127 Directly alternativesLaunch and train virtual agents that double your automation rate with AI expertise.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
We are a distinguished WhatsApp Marketing Provider, specializing in elevating E-Commerce Brands partnered with Shopify, Shopware, and Klaviyo. Our expertise lies in crafting automated flows, executing bulk campaigns and offering rich integrations for your e-commerce brand's engagement.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Cost / License
- Free
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
Ukraine
+6
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
- Self-Hosted
- Internet Explorer
- Google Chrome
- Microsoft SQL Server
- Safari
- Firefox
- United Kingdom
+5
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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