Zoho Discussions is described as 'Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration' and is an website in the social & communications category. There are more than 50 alternatives to Zoho Discussions, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and SaaS apps. The best Zoho Discussions alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Cenvero Orion or UserReport. Other great sites and apps similar to Zoho Discussions are UserVoice, Front, UseResponse and Tender Support.
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Neurovation.net is an idea platform that enables you to individually or collectively create, manage and publish ideas, and to submit them to challenges. Neurovation.net links creative brains and idea seekers.
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Poland
EU
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
NetherlandsEU
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
United States
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
United States
