Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Spain
EU
Zoho Desk Alternatives
Zoho Desk is described as 'Helps manage customer requests across channels, offers multi-brand self-service, knowledge base automation, AI ticket analysis, and team collaboration tools' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Zoho Desk for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zoho Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Zoho Desk are Fernand, Zendesk, UserVoice and Tidio .
Alternatives list
100 Product Pains alternativesGiving users a louder voice to help teams build better products.
Platforms
- Online
143 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
United Kingdom
VAANI is a SaaS solution helping contact centers to provide omnichannel customer services anytime anywhere. It is a one-stop solution for all your CX scenarios and sales engagements developed by eDAS in India, Africa & middle eastern regions.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
127 Directly alternativesLaunch and train virtual agents that double your automation rate with AI expertise.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Germany- EU
Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress
Sweden- EU
211 Happi.team alternativesHappi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- iPhone
- Android
India
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
South Africa
+8
AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Hungary- EU
United States
