Apps tagged with 'Customer Support' Page 16 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. Ticaga icon
     Like

    A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Self-Hosted
    • GB flagUnited Kingdom
    Knowledge base Extension preview.
    Import Extension preview.
    Core Tickets Overview
    +8
    Paid Live Chat Extension preview
    16 alternatives
  2. Spark AI icon
     Like

    Spark AI is a support and conversation layer you drop into a website, app or game. It gives you an embeddable chat widget that answers from your own FAQs and content, in multiple languages, with a setup flow that can read your site and draft the FAQs for you.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Spark AI: an embeddable chat widget that answers from your own content
    Pricing: free tier, then $9, $29 and $99 a month by message volume
    Voice, phone AI, API and game engine SDKs alongside the text widget
    7 alternatives
  3. Kapdesk icon
     Like

    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
    • GB flagUnited Kingdom
    Kapdesk screenshot 1
    22 alternatives
  4. Flow Chat icon
     Like

    Flow Chat is an AI-powered chat widget you can add to any website in minutes. It acts as a 24/7 virtual assistant that handles customer support, captures leads, and books appointments automatically — without any coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Flow Chat — AI chat widget with appointment booking for any website
    11 alternatives
  5. Forward your missed calls, or get a new number, and Simple Phones will answer it using AI. You'll get an AI phone agent created for your business for free — just pay 19¢/min for any incoming calls, and you decide how much to pre-load your account with.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Front page
    Features
    Pricing
    +3
    About us
    34 alternatives
  6. Zivor icon
     1 like

    Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontend View
    Backend View
    Some tools which can be integrated
    +1
    Chatflow for automation of chat
    9 alternatives
  7. AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • HU flagHungary
    • European Union flagEU
    SupportHub screenshot 1
    12 alternatives
  8. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • US flagUnited States
    BoldDesk screenshot 1
    BoldDesk screenshot 1
    BoldDesk screenshot 2
    +2
    BoldDesk screenshot 3
    14 alternatives
  9. Chatler icon
     Like

    AI-powered Chrome Extension helps social media managers to chat faster and more conveniently with their Facebook customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Chrome OS
    • HU flagHungary
    • European Union flagEU
    Chatler screenshot 1
    Chatler screenshot 1
    Chatler screenshot 2
    20 alternatives
  10. AI customer-support tool for Instagram, WhatsApp Business, and website chat, trained with documents and FAQs, with unified conversation management.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    • Android
    • US flagUnited States
    Dashboard
    Bot Channels - Instagram, Whatsapp, Web
    Add Text to Bot Knowledge Base
    +2
    Leads received from channels
    10 alternatives
  11. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    LabiDesk screenshot 1
    LabiDesk screenshot 2
    +6
    LabiDesk screenshot 3
    29 alternatives
  12. elevio icon
     2 likes

    Bring all your support channels right to your user. And inject contextual in-app help into your site with Envisage:

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    elevio screenshot 1
    elevio screenshot 1
    2 alternatives
  13. Fortifi icon
     Like

    Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Fortifi screenshot 1
    Fortifi screenshot 1
    Fortifi screenshot 2
    31 alternatives
  14. Helploom icon
     Like

    Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    Shared Inbox.
    5 alternatives
  15. Chatbase icon
     Like

    Build no-code AI chatbots trained on your documents, websites, or text. Deploy multi-language bots with advanced analytics, branding, and multi-channel integration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Chatbase screenshot 1
    Chatbase screenshot 1
    Chatbase screenshot 2
    +2
    Chatbase screenshot 3
    61 alternatives
  16. initdesk icon
     1 like

    initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    initdesk screenshot 1
    initdesk screenshot 1
    initdesk screenshot 2
    51 alternatives
  17. Whatfix icon
     1 like

    Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Whatfix screenshot 1
    29 alternatives
  18. Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    Dashboard with open tickets by status, priority, agent and category, plus workload per agent.
    Ticket list in the mobile browser: filters for follow-ups, priority and assignee, no separate app needed.
    Ticket list on the desktop with status, priority, assignee and category at a glance.
    21 alternatives
  19. Orchis AI icon
     Like

    Orchis AI helps businesses create intelligent chatbots trained on their own content. Upload your documents, PDFs, or knowledge base, and get an AI agent that answers customer questions instantly. The process is simple: create an agent, upload your documents, let the AI process...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • NL flagNetherlands
    • European Union flagEU
    Orchis AI screenshot 1
    Orchis AI screenshot 1
    12 alternatives
  20. Zickt icon
     Like

    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Zickt screenshot 1
    23 alternatives
  21. Emporiqa icon
     Like

    AI chatbot for e-commerce stores that closes sales. Acts as an online salesperson: recommends from your catalog, answers from your pages, handles objections, walks shoppers to checkout. Live chat your team can step into. 65+ languages. Six native plugins.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BG flagBulgaria
    • European Union flagEU
    Product search: the shopper describes what they want, the chat names one catalog product with its price
    Asked for a product the shop does not sell, it says so and asks what the shopper wants
    Objection handling: asked for something cheaper, it names a lower-priced model from your catalog and why it fits
    +5
    In-chat cart. Shoppers add items and proceed to checkout without leaving the conversation
    11 alternatives