Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Directly Alternatives
Directly is described as 'Launch and train virtual agents that double your automation rate with AI expertise' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Directly, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Directly alternative is Freshdesk, which is free. Other great sites and apps similar to Directly are osTicket, Zendesk, UserVoice and Front.
Alternatives list
- 107 KronoDesk alternatives
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
S
61 Help Desk Authority alternativesHelp Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- United States
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Germany
EU
Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
Türkiye
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
211 Happi.team alternativesHappi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
56 HelpDeskSaaS alternativesHelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+4
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
