HappyFox is described as 'Web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HappyFox for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best HappyFox alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like HappyFox are HelpDesk, Zendesk, UserVoice and LiveAgent.
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Singapore
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
United States
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.
India
Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!
Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.
United Kingdom
Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
South Africa
Launch and train virtual agents that double your automation rate with AI expertise.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
