Helpman Alternatives

Helpman is described as 'Online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Helpman, not only websites but also apps for a variety of platforms, including Android, iPhone, SaaS and iPad apps. The best Helpman alternative is Freshdesk, which is free. Other great sites and apps similar to Helpman are Zendesk, ProProfs Knowledge Base, UseResponse and Help Scout.

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Alternatives list

  1. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  2. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  4. Helpjuice icon
     15 likes

    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  6. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  8. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  9. Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  11. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    197 Raiseaticket alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  12. HelpDocs icon
     2 likes

    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)
     
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