Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Kayako alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Kayako are osTicket, Freshdesk, i-net HelpDesk and Zendesk.
Ozkour embeds in your product and understands page context to help users take the right next action. It highlights relevant UI elements, answers questions in-product, and reduces repetitive support load while improving onboarding and feature adoption.
Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.
QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
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