Kayako Alternatives

Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Kayako alternative is Libredesk, which is both free and Open Source. Other great apps like Kayako are FreeScout, osTicket, Freshdesk and i-net HelpDesk.

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Alternatives list

  1. Verloop icon
     5 likes

    Verloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by automating your most common questions, ML based lead generation and other recipes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  2. SmarterTrack icon
     1 like

    Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  3. Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  4. Dashly icon
     6 likes

    Customer conversation and marketing platform for lead capturing, support and conversation increase.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  5. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  6. Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
     
  7. OvationCXM icon
     1 like

    OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. IntraService icon
     2 likes

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
     
  9. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
     
  10. HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  11. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
     
  12. ArcChat.com icon
     3 likes

    Live Chat software for small business.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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