LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Build RAG-powered AI chatbots for your website and WhatsApp in minutes. No coding needed, multilingual (13 languages), trained on your own business data. Query product catalogs with filters (price, location, etc). Automatic lead capture. Free trial available.
Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.
United States
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Argentina
Web based live chat software. Deliver more personal experience to your visitors and customers in real time.
United States
All-in-one platform for understanding converting more web visitors to leads – real time analytics, live chat, marketing automation and our unique customer data hub, integrated seamlessly.
United Kingdom
CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.
Japan
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
United States
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
United Kingdom
Hitsteps Analytics is a real time visitor web statistics, heatmap and live chat app with online visitors. Get competitive advantage.
Stand Chat is an AI-powered website chat platform designed to bring people into the conversations that matter. A trained AI stand-in greets visitors, answers questions, asks follow-up questions, captures leads, and identifies topics your team cares about, such as pricing...
United States
