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  1. Smartsupp icon
     60 likes

    Blends live chat, chatbots, and video recordings for e-commerce, offers real-time visitor insights, multi-channel support, GDPR compliance, and mobile access.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Respond form your warehouse or on the go with our mobile app
    Make new sales and see the visitor list from Smartsupp dashboard
    Save time and sell more with our chatbots, create them simply in two clicks
    +2
    Let the chatbot to recommend the right product or service to your customers
    121 alternatives
  2. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
    We’re trusted by some amazing companies.

From the small end of town to the biggest brands in the world, more than 7,000 companies rely on UserEcho to keep in touch with their friends, fans and customers.
    Typical UserEcho community screenshot
    +7
    Live-chat feature free
    169 alternatives
  3. Mibew icon
     26 likes

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Look and feels of the chat
    Administration panel
    75 alternatives
  4. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
    Callbell screenshot 1
    Callbell screenshot 1
    Callbell screenshot 2
    +5
    Callbell screenshot 3
    48 alternatives
  5. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    Crisp screenshot 1
    Crisp screenshot 1
    Crisp screenshot 2
    +4
    Crisp screenshot 3
    163 alternatives
  6. Pure Chat icon
     23 likes

    Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Pure Chat screenshot 1
    Pure Chat screenshot 1
    Pure Chat screenshot 2
    +1
    Pure Chat screenshot 3
    65 alternatives
  7. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    User.com screenshot 1
    User.com screenshot 1
    User.com screenshot 2
    +4
    User.com screenshot 3
    214 alternatives
  8. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    Kayako screenshot 1
    167 alternatives
  9. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    Helpy.io screenshot 1
    Helpy.io screenshot 2
    +1
    Helpy.io screenshot 3
    149 alternatives
  10. Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

    Visitlead offers much more than just live chat!

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Android Tablet
    • iPad
    93 alternatives
  11. We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't matter.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Online Help Desk Software
    12 alternatives
  12. eAssistance Pro icon
     10 likes

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website. Software has many significant features which are helpful to manage online customer and business. It is easy to install and operate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Internet Explorer
    • Google Chrome
    • Firefox
    eAssistance Pro screenshot 1
    eAssistance Pro screenshot 1
    eAssistance Pro screenshot 2
    +1
    eAssistance Pro screenshot 3
    71 alternatives
  13. Build better relationships with your customers; increase online sales with Customericare Text, Audio and Video Live Chat Software. Try now for free!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Chrome OS
    CustomerICare live chat screenshot 1
    CustomerICare live chat screenshot 1
    CustomerICare live chat screenshot 2
    +2
    CustomerICare live chat screenshot 3
    91 alternatives
  14. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
    Assigning and tagging
    173 alternatives
  15. Chaport icon
     9 likes

    Chaport is multi-channel customer messaging software for businesses of all sizes designed to help companies communicate with website visitors and convert them into loyal customers. It is easy to install, compatible with all websites, and doesn't affect website load time.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    Chaport screenshot 1
    Chaport screenshot 1
    Chaport screenshot 2
    +5
    Chaport screenshot 3
    107 alternatives
  16. Live Helper Chat - live support for your website. Featuring web and desktop clients. Compatible Windows, Linux, Mac. XMPP notifications support including GTalk, Android, IPhone and other generic XMPP providers/apps. Enables interactive live chat for customers support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Live Helper Chat screenshot 1
    Live Helper Chat screenshot 1
    Live Helper Chat screenshot 2
    20 alternatives
  17. Messup Chat icon
     3 likes

    Compact solution for implementing a chat window on a website. Chat with your website visitors!

    Cost / License

    • Free
    • Open Source

    Platforms

    • Windows
    • Linux
    • Online
    Chat window on a website
    The Chat Client for Windows
    31 alternatives
  18. zipp.chat icon
     4 likes

    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    zipp.chat screenshot 1
    push
    100 alternatives
  19. IMsupporting icon
     5 likes

    IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Main Chat System
    Custom branding to match your own website.
    The Chat platform with Co-browsing
    53 alternatives
  20. Zoho SalesIQ icon
     3 likes

    Live chat platform with real-time visitor tracking, lead scoring, multilingual chat, customizable integration, automation, and prioritized engagement tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Visitor History
    Visitor Information
    Visitor Engagement
    +1
    SalesIQ Rings
    83 alternatives