HelpDesk by LiveChat is described as 'HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to HelpDesk by LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpDesk by LiveChat alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like HelpDesk by LiveChat are Help Scout, Text, Zendesk and UserVoice.
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
United Kingdom
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
India
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Malta
EU
A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.
United States
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
United States
Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.
India
United States
Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.
GermanyEU
Russia
