Apps tagged with 'Customer Support' Page 9 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. ProductBridge is an all-in-one customer feedback platform for SaaS companies. It brings feedback boards, feature voting, public roadmaps, and changelogs into a single tool, so requests stop vanishing into email threads, Slack, and support tickets.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • US flagUnited States
    Publish a clean changelog and push in-app "What's New" announcements, so users are notified the moment the features they asked for actually ship.
    Collect feature requests, bugs, and ideas into unified boards — automatically pulled in from Slack, Intercom, Zendesk, Jira, Discord, and more, then categorized with AI.
    82 alternatives
  2. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • SG flagSingapore
    Official homepage of Knoon.
    Chat inbox with an ongoing conversation between an AI support agent and a user
    Built-in WYSIWYG knowledge base.
    +5
    Public access to the knowledge base with AI-powered question answering.
    49 alternatives
  3. TypeFore icon
     1 like

    TypeFore is an operational integrity and compliance automation software solution that helps enterprise organizations audit, monitor, and safeguard internal communication data against regulatory and brand policy drift.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Zapier
    • Software as a Service (SaaS)
    • US flagUnited States
    TypeFore Home Screen
    TypeFore screenshot 1
    3 alternatives
  4. SupportLayer icon
     1 like

    SupportLayer is a helpdesk and live chat platform built for teams that are tired of paying Zendesk or Freshdesk prices just to unlock the features they actually need.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    10 alternatives
  5. Hay.chat icon
     1 like

    AI customer service automation that resolves tickets by executing real actions in Shopify, Zendesk, Stripe, and more. Source-available. EU hosted.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • PT flagPortugal
    • European Union flagEU
    The Hay dashboard showing active agents, conversation volume, resolution rates, and top-performing agent analytics.
    Plain-language playbooks replace visual flow builders. Configure AI agent behaviour by describing scenarios in natural language with @-mention actions to tag your documents and integrations.
    Live conversation showing Hay.chat resolving an order inquiry end-to-end; looking up the order in Shopify, verifying payment on Stripe, checking shipping policies, and replying with tracking details.
    +3
    Hay.chat works alongside your existing stack; Shopify, Zendesk, HubSpot, Stripe, Magento, WhatsApp, and more. No rip and replace.
    27 alternatives
  6. Xyro Chat icon
     2 likes

    Take your customer support to the next level with our easy-to-use bot! Manage tickets, improve team efficiency, and deliver fast, seamless support experiences. Designed to simplify workflows and enhance communication—all in one powerful tool!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Telegram
    Administrative interface for chat - I
    Administrative interface for chat - II
    User's interface for chat
    1 alternatives
  7. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Eloquant screenshot 1
    Eloquant screenshot 1
    Eloquant screenshot 2
    62 alternatives
  8. Sirportly icon
     7 likes

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Linux
    • Online
    • GB flagUnited Kingdom
    Sirportly screenshot 1
    Sirportly screenshot 1
    Sirportly screenshot 2
    41 alternatives
  9. Tick& icon
     1 like

    Tick& is a free, open-source and self-hostable ITSM ticketing platform designed for internal service desks: IT departments, public-sector IT services, and shared support teams. IT asset management is deliberately out of scope — there is no hardware inventory or license...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Docker
    • Linux
    • Windows
    • FR flagFrance
    • European Union flagEU
    Tick& screenshot 1
    Tick& screenshot 1
    Tick& screenshot 2
    +2
    Tick& screenshot 3
    5 alternatives
  10. Cha-Cha-Chat icon
     2 likes

    Free live help software and free live chat support. Multiple agents and simple integration. Cha-cha-chat is a simple livechat widget that lets you sell directly to your online customers. Unlike other live chat software, all you need is a browser to start chatting with customers.

    Cost / License

    • Free
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Get your own video conference group. Unlimited rooms.
    12 alternatives
  11. OnRamp icon
     1 like

    OnRamp is the intelligent customer onboarding and engagement platform that helps companies accelerate time to value, drive customer action, and increase retention and expansion.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    • US flagUnited States
    OnRamp screenshot 1
    3 alternatives
  12. Gruvi icon
     Like

    Gruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    Gruvi screenshot 1
    Gruvi screenshot 1
    Gruvi screenshot 2
    14 alternatives
  13. Feedovate icon
     Like

    Feedovate is a customer feedback platform that helps product teams collect, organize, and act on user feedback. It offers feedback boards, transparent roadmaps, and changelogs to understand user needs, prioritize builds, and keep customers informed.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • IN flagIndia
    View feedback trends, votes, and status breakdowns in one analytics dashboard.
    Easily collect, organize, and prioritize customer feedback. Track feature requests and bug reports with real-time status updates and upvotes, all in one place.
    See what's planned, in progress, and shipped all in one public roadmap.
    54 alternatives
  14. Chatonbo icon
     Like

    AI chatbot with instant, no-code install for Shopify, WordPress, and SaaS sites. Auto-trains on content, syncs leads to CRM, answers in 50+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Shopify
    • Wordpress
    • US flagUnited States
    Chatonbo screenshot 1
    Creating a Chatbot with few clicks
    Chatonbo screenshot 2
    17 alternatives
  15. BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    BotPenguin screenshot 1
    BotPenguin screenshot 1
    BotPenguin screenshot 2
    +11
    BotPenguin screenshot 3
    34 alternatives
  16. Product Fruits is a set of user engagement tools. No coding is required, everything is done within the Product Fruits editor.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Powerful product guides
    Customizable content, add videos, GIFs, images, TypeForm
    Add in-app tooltips and beacons
    +4
    Gather feedback, allow users to record videos and take screenshots
    34 alternatives
  17. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • BD flagBangladesh
    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    Integrated Chatsby.co to my own website.
    Can schedule meeting.
    +1
    Super Customization features to design the UI for their own, very easy and super fast.
    24 alternatives
  18. Dashly icon
     6 likes

    Customer conversation and marketing platform for lead capturing, support and conversation increase.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Dashly screenshot 1
    See the detailed statistic of your support team performance and operator's evaluation results
    Dashly screenshot 2
    +4
    All the detailed statistics of your triggered messages detalized by visitor (and A/B test results).
    18 alternatives
  19. Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Slack
    • Software as a Service (SaaS)
    • DE flagGermany
    • European Union flagEU
    Sidequest for Slack screenshot 1
    Sidequest for Slack screenshot 1
    Sidequest for Slack screenshot 2
    +3
    Sidequest for Slack screenshot 3
    17 alternatives
  20. Copiny icon
     1 like

    Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Home page
    Community search
    Topic list
    +3
    New topic
    12 alternatives