Apps tagged with 'Help Desk' Page 10 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
Copy a direct link to this comment to your clipboard
  1. tahc icon
     1 like

    tahc is AI Hybrid Chat — combining AI with real humans when it matters. AI handles routine questions instantly while humans step in for context, judgment, and trust.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • Wordpress
    7 alternatives
  2. Apptimi icon
     Like

    Apptimi manages all collaboration and sharing in your business. From shared team Inbox, helpdesks, contact manager or forms, you can create , share and collaborate with your team , your customers or your suppliers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • IE flagIreland
    • European Union flagEU
    Apptimi screenshot 1
    Apptimi screenshot 1
    Apptimi screenshot 2
    19 alternatives
  3. SoftDesk icon
     Like

    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Messaging panel
    Online visitors panel
    Dashboard panel
    51 alternatives
  4. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    AI Service Desk screenshot 1
    37 alternatives
  5. Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 2
    +2
    Ticketing As A Service screenshot 3
    11 alternatives
  6. Helios is an AI-native RMM (remote monitoring and management) and PSA (professional services automation) platform built for MSPs and internal IT teams. It combines monitoring, alerting, ticketing, patch management, remote access, M365 and Microsoft Defender integration...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    Helios MSP screenshot 1
    Helios MSP screenshot 1
    Helios MSP screenshot 2
    +2
    Helios MSP screenshot 3
    9 alternatives
  7. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    7 alternatives
  8. Convot icon
     Like

    Convot is an all-in-one customer support platform for small teams: shared inbox, help center, live chat, scheduling, and a grounded AI agent that answers from your help docs and hands off when it's unsure. See each customer's plan, MRR, and churn risk right beside the conversation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • IN flagIndia
    Support platform that protects revenue
    Convot screenshot 1
    Convot screenshot 2
    +2
    Convot screenshot 3
    9 alternatives
  9. ReplyDesk is a complete multichannel ecommerce helpdesk solution for online sellers. With multiple integrations, ReplyDesk aggregates all your customer support channels into one inbox.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Integrated Inbox
    AI Actions
    Resolution Center Tickets
    +4
    Customizable Reply Templates
    1 alternatives
  10. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
    Chat
    Video, Live Chat , Help Center
    21 alternatives
  11. SendBoard icon
     Like

    Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Trello
    • Software as a Service (SaaS)
    SendBoard screenshot 1
    14 alternatives
  12. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BD flagBangladesh
    Order OS: the live catalog, customers, confirmed orders and active carriers in one workspace, so every AI agent only sells what is actually in stock.
    A voice and messaging agent handling a live customer conversation natively in Bangla, qualifying the buyer and closing the order across Messenger, Instagram, WhatsApp and web chat.
    The courier routing engine moving a confirmed order through intake, amendment window, policy, zone and dispatch, picking the carrier that actually delivers fastest in that zone.
    +1
    Financial and operational analytics: revenue recovered, savings against an in-house team and the projected monthly bill, updated live.
    49 alternatives
  13. Support Hero icon
     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support Hero screenshot 1
    Support Hero screenshot 1
    23 alternatives
  14. EasyDesk icon
     Like

    EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • NO flagNorway
    Unified ticket screen showing customer conversation, status, and priority in one dashboard.
    Rule builder interface for automating ticket routing, prioritization, and actions.
    Customer feedback dashboard for collecting and reviewing user insights.
    +3
    Channels panel demonstrating centralized email, chat, and social support setup.
    6 alternatives
  15. BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Easy to use interface, intuitive but comprehensive with automations to simplify the workflow.
    3 alternatives
  16. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
    Dashboard of Service-Agent
    Ticket view
    +1
    Ticket escalation view
    22 alternatives
  17. Ticaga icon
     Like

    A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Self-Hosted
    • GB flagUnited Kingdom
    Knowledge base Extension preview.
    Import Extension preview.
    Core Tickets Overview
    +8
    Paid Live Chat Extension preview
    16 alternatives
  18. Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 2
    +4
    REI3 Tickets screenshot 3
    21 alternatives
  19. Zivor icon
     1 like

    Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontend View
    Backend View
    Some tools which can be integrated
    +1
    Chatflow for automation of chat
    9 alternatives