Help Desk Platforms Page 8 of 11

All apps in Help Desk Platforms category. Use the filters below to narrow down your search. 

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  1. Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Social Intents screenshot 1
    Social Intents screenshot 1
    72 alternatives
  2. McLaren CAFM Explorer Software for Facilities Management including Help Desk, Maintenance and Space, available online and mobile.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    11 alternatives
  3. SysAid icon
     2 likes

    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    21 alternatives
  4. Mioot icon
     Like

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Mioot screenshot 1
    60 alternatives
  5. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    59 alternatives
  6. ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    53 alternatives
  7. Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    11 alternatives
  8. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Help Desk Authority screenshot 1
    61 alternatives
  9. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustomAnswers screenshot 1
    30 alternatives
  10. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    SmarterTrack Help Desk 7 screenshot 1
    106 alternatives
  11. Colabolo icon
     Like

    Colabolo is an efficient issue-tracker, project management and communication software for your team. It cuts down on email clutter and helps your team get tasks done quickly. It can also be used as a help desk tool.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    19 alternatives
  12. Netop is a worldwide leader in software solutions for desktop management and classroom management. Key products include Remote Control, School 6, Vision 7, and Live Guide. With a new business model and a broadly innovative product suite, Netop is now focused on three key market...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    26 alternatives
  13. Orcadesk icon
     Like

    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Orcadesk screenshot 1
    Orcadesk screenshot 1
    23 alternatives
  14. Cayzu icon
     1 like

    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Cayzu screenshot 1
    33 alternatives
  15. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    iPhone and Android.
    php,html5
    +1
    HelpSumo screenshot 3
    99 alternatives
  16. Scopedesk icon
     Like

    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Scopedesk screenshot 1
    Multiple workspaces
    Full-text search
    +1
    Integrated ticket actions
    18 alternatives
  17. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    HelpDeskSaaS screenshot 1
    HelpDeskSaaS screenshot 1
    HelpDeskSaaS screenshot 2
    +4
    HelpDeskSaaS screenshot 3
    53 alternatives
  18. IzzyHelp icon
     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button
    58 alternatives
  19. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Operator ticket view
    Operator ticket grid
    Frontend
    140 alternatives
  20. Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Rule engine combining external variables & machine learning
    Ticket view
    Customer timeline, to see the history of the interaction with the customer
    155 alternatives