Help Desk Platforms Page 7 of 11

All apps in Help Desk Platforms category. Use the filters below to narrow down your search. 

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  1. KroBase icon
     1 like

    KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    KroBase
    KroBase Customization
    Help Center Preview
    +1
    WYSIWYG Editor
    13 alternatives
  2.  1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    68 alternatives
  3. iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    iKode Helpdesk screenshot 1
    62 alternatives
  4. SmarterTrack icon
     1 like

    Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    SmarterTrack screenshot 1
    SmarterTrack screenshot 1
    SmarterTrack screenshot 2
    +4
    SmarterTrack screenshot 3
    11 alternatives
  5. tahc icon
     1 like

    tahc is AI Hybrid Chat — combining AI with real humans when it matters. AI handles routine questions instantly while humans step in for context, judgment, and trust.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • Wordpress
    7 alternatives
  6. OvationCXM icon
     1 like

    OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    27 alternatives
  7. Zivor icon
     1 like

    Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontend View
    Backend View
    Some tools which can be integrated
    +1
    Chatflow for automation of chat
    9 alternatives
  8. IntraService icon
     2 likes

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
    IntraService screenshot 1
    IntraService screenshot 1
    IntraService screenshot 2
    124 alternatives
  9. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
    Multiply sales by 3x-5x. Bring the in-store buying experience to virtual shopping.
    Increase closing rate by 40%.
Add face-to-face interaction to
connect with online hot leads.
    Increase Net Promoter
Score by 20%. Move from automated responses to
personalized customer care.
    +3
    Create the best seamless interaction. Connect web visitors with your experts in real-time.
    96 alternatives
  10. Abhisi icon
     3 likes

    Beautifully Simple solution that includes Chat, Email, Facebook, Twitter, Messenger, SMS, KB plus more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Abhisi screenshot 1
    Abhisi screenshot 1
    Abhisi screenshot 2
    11 alternatives
  11. HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    HelpOnClick Live Chat screenshot 1
    HelpOnClick Live Chat screenshot 1
    HelpOnClick Live Chat screenshot 2
    +7
    HelpOnClick Live Chat screenshot 3
    100 alternatives
  12. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard
    Vision Helpdesk Ticketing Help Desk
    Responsive Help Desk Client Portal
    +1
    Vision Helpdesk screenshot 3
    62 alternatives
  13. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
    Best Support System screenshot 1
    Best Support System screenshot 2
    +11
    Best Support System screenshot 3
    179 alternatives
  14. eStreamDesk icon
     1 like

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    eStreamDesk screenshot 1
    121 alternatives
  15. Max HelpDesk icon
     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Dashboard
    10 alternatives
  16. Prestavi icon
     1 like

    Prestavi is modern workflow software that makes it easy to turn complicated, disorganized or undocumented processes into standardized workflows that help your team move work forward.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    7 alternatives
  17. Paldesk icon
     1 like

    Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    Live chat support.
    Chat with your customers over while on the move.
    Multiple channels, one dashboard
    23 alternatives
  18. HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    HelpSite.io screenshot 1
    HelpSite.io screenshot 1
    HelpSite.io screenshot 2
    45 alternatives
  19. Live Guide icon
     1 like

    Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • MailChimp
    • OpenCart
    • Shopify
    • Facebook
    • Wordpress
    • Magento Community Edition
    • Whmcs
    Live Guide screenshot 1
    40 alternatives