Help Desk Platforms Page 9 of 11

All apps in Help Desk Platforms category. Use the filters below to narrow down your search. 

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  1. Built for businesses & agencies. Local Phone Numbers $1 Per Month, and 1 Cent Per Minute. Provision phone numbers in United States, Canada, United Kingdom, Austria, Denmark, France, Ireland, and Poland.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    29 alternatives
  2. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    CustoQ screenshot 1
    CustoQ screenshot 1
    CustoQ screenshot 2
    +2
    CustoQ screenshot 3
    34 alternatives
  3. Full Help icon
     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    Conversations
    Multiple accounts, great for multiple companies
    Conversation
    +5
    Unlimited users, with user invitation
    30 alternatives
  4. Apptimi icon
     Like

    Apptimi manages all collaboration and sharing in your business. From shared team Inbox, helpdesks, contact manager or forms, you can create , share and collaborate with your team , your customers or your suppliers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Apptimi screenshot 1
    Apptimi screenshot 1
    Apptimi screenshot 2
    19 alternatives
  5. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Service Desk screenshot 1
    31 alternatives
  6. Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 2
    +2
    Ticketing As A Service screenshot 3
    9 alternatives
  7. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    7 alternatives
  8. ReplyDesk is a complete multichannel ecommerce helpdesk solution for online sellers. With multiple integrations, ReplyDesk aggregates all your customer support channels into one inbox.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Integrated Inbox
    AI Actions
    Resolution Center Tickets
    +4
    Customizable Reply Templates
    1 alternatives
  9. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
    Chat
    Video, Live Chat , Help Center
    20 alternatives
  10. SendBoard icon
     Like

    Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Trello
    • Software as a Service (SaaS)
    SendBoard screenshot 1
    14 alternatives
  11. Support Hero icon
     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support Hero screenshot 1
    Support Hero screenshot 1
    22 alternatives
  12. BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Easy to use interface, intuitive but comprehensive with automations to simplify the workflow.
    3 alternatives
  13. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
    Dashboard of Service-Agent
    Ticket view
    +1
    Ticket escalation view
    21 alternatives
  14. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    BoldDesk screenshot 1
    BoldDesk screenshot 1
    BoldDesk screenshot 2
    +2
    BoldDesk screenshot 3
    10 alternatives
  15. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
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    +6
    LabiDesk screenshot 3
    30 alternatives
  16. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Sygma screenshot 1
    Sygma screenshot 1
    Sygma screenshot 2
    +7
    Sygma screenshot 3
    39 alternatives
  17. Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
    Live Chat, Kompose Bot Builder, Helpcenter
    40+ Integrations
    Advance Bot and Human Analytics
    57 alternatives
  18. FuseDesk icon
     1 like

    Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    FuseDesk screenshot 1
    FuseDesk screenshot 1
    FuseDesk screenshot 2
    +2
    FuseDesk screenshot 3
    9 alternatives
  19. HelpSquad icon
     1 like

    Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    HelpSquad screenshot 1
    32 alternatives