Help Desk Platforms Page 6 of 11

All apps in Help Desk Platforms category. Use the filters below to narrow down your search. 

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  1. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    Keeping.com screenshot 1
    41 alternatives
  2. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
    Raiseaticket screenshot 1
    Raiseaticket screenshot 2
    +3
    Raiseaticket screenshot 3
    197 alternatives
  3. Richpanel icon
     2 likes

    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Richpanel screenshot 1
    Richpanel screenshot 1
    Richpanel screenshot 2
    +3
    Richpanel screenshot 3
    43 alternatives
  4. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Desk screenshot 1
    56 alternatives
  5. SPEXE icon
     2 likes

    The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    SPEXE screenshot 1
    25 alternatives
  6. RapidSupport icon
     2 likes

    RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    RapidSupport screenshot 1
    RapidSupport screenshot 1
    RapidSupport screenshot 2
    103 alternatives
  7. DeskDay icon
     2 likes

    DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation, Helena AI assistant, project management, billing, reports, and more.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    DeskDay Application
    DeskDay Chat based service desk ticketing
     DeskDay Quality Assurance
    +2
    DeskDay project Management
    7 alternatives
  8. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    107 alternatives
  9. WizyChat icon
     1 like

    ChatGPT chatbots trained on your data

    Instant answers for your customers and your team with personalized AI chatbots trained with your data

    Zero coding. Share on your website in minutes!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    WizyChat screenshot 1
    11 alternatives
  10. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    29 alternatives
  11. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1
    Usedesk screenshot 1
    Usedesk screenshot 2
    +4
    Usedesk screenshot 3
    343 alternatives
  12. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 2
    +6
    DiamanteDesk screenshot 3
    69 alternatives
  13. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Znuny screenshot 1
    6 alternatives
  14. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Official homepage of Knoon.
    Chat inbox with an ongoing conversation between an AI support agent and a user
    Built-in WYSIWYG knowledge base.
    +5
    Public access to the knowledge base with AI-powered question answering.
    43 alternatives
  15. AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
    AJ Help Desk SAAS screenshot 1
    60 alternatives
  16. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    Integrated Chatsby.co to my own website.
    Can schedule meeting.
    +1
    Super Customization features to design the UI for their own, very easy and super fast.
    10 alternatives
  17. Hellokea icon
     1 like

    Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Manage all inboxes in one single view
    5 alternatives
  18. Salesmachine icon
     13 likes

    Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Salesmachine screenshot 1
    Salesmachine screenshot 1
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    +2
    Salesmachine screenshot 3
    27 alternatives
  19. Chatlio icon
     6 likes

    Chatlio is the first and best app to let you talk to your website visitors and users directly from Slack. Setup takes less than 1 minute and provides you with a chat widget to put anywhere you want on your site.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    Chatlio screenshot 1
    Chatlio screenshot 1
    Chatlio screenshot 2
    +3
    Chatlio screenshot 3
    38 alternatives
  20. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Dashboard
    Admin
    Reports
    146 alternatives
  21. Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Slack
    • Software as a Service (SaaS)
    Sidequest for Slack screenshot 1
    Sidequest for Slack screenshot 1
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    +3
    Sidequest for Slack screenshot 3
    18 alternatives