Help Desk Platforms Page 2 of 11

Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app.

AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management.

Unified cloud-based IT management platform offering endpoint monitoring, patch management, remote control, backups, documentation, and help desk features.

Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration.

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

AI-powered platform connects tech stack, automates tasks, and solves business challenges. Offers chatbots, IT support automation, and sales engagement.

Centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

Live chat tool with chat history, unsent messages capture, group conversations, editing of replies, typing insights, wide device compatibility and full encryption.

Lyro is the first conversational AI chatbot for small and medium businesses, made to automatically solve up to 70% of customer problems.

Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.

AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools.

SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support.

Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.

Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations.

Call tracking, recording, and analytics. Optimize your marketing and increase ROI with call tracking. Metrics for PPC, SEO, and offline ad campaigns.

Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

Manage Shared Inboxes in Gmail with team collaboration features, including task delegation, email monitoring, and personalized customer responses.

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.