Help Desk Platforms Page 5 of 11

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  1. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Pages allow you to build your own productivity H.Q.
    Time tracking
    Virtual Attendants and scheduled behavior help automate your business.
    59 alternatives
  2. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    146 alternatives
  3. zipp.chat icon
     4 likes

    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    zipp.chat screenshot 1
    push
    100 alternatives
  4. IMsupporting icon
     5 likes

    IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Main Chat System
    Custom branding to match your own website.
    The Chat platform with Co-browsing
    53 alternatives
  5. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
    AzureDesk screenshot 1
    AzureDesk screenshot 2
    +4
    AzureDesk screenshot 3
    164 alternatives
  6. Handesk icon
     1 like

    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
    Handesk screenshot 1
    Handesk screenshot 1
    Handesk screenshot 2
    +6
    Handesk screenshot 3
    22 alternatives
  7. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
    Maian Support screenshot 1
    114 alternatives
  8. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Overall
    Internal Notes
    Add Agents
    +7
    Priorities
    83 alternatives
  9. NodePoint icon
     2 likes

    NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.

    Cost / License

    • Free
    • Open Source

    Application type

    Alerts

    • Discontinued

    Platforms

    • Windows
    • Linux
    NodePoint screenshot 1
    NodePoint screenshot 1
    NodePoint screenshot 2
    +3
    NodePoint screenshot 3
    46 alternatives
  10. Subiz icon
     6 likes

    Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Subiz screenshot 1
    Subiz screenshot 1
    Subiz screenshot 2
    +5
    Subiz screenshot 3
    83 alternatives
  11. The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Mojo Helpdesk screenshot 1
    Mojo Helpdesk screenshot 1
    Mojo Helpdesk screenshot 2
    +2
    Mojo Helpdesk screenshot 3
    35 alternatives
  12. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    121 alternatives
  13. Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Help Desk Migration screenshot 1
    Help Desk Migration screenshot 1
    Help Desk Migration screenshot 2
    +1
    Help Desk Migration screenshot 3
    2 alternatives
  14. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System
    HappyFox Dashboard
    HelpDesk Automation - Smart Rule
    +8
    HappyFox HelpDesk Reports
    134 alternatives
  15. OneDesk icon
     10 likes

    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    OneDesk's Customers application captures all the customer information and organizes the customers by their domain name.
    OneDesk's Projects application gives you a detailed overview about your projects as well as the tickets, tasks and items that the projects contain.
    OneDesk's User application keeps track of all the user information.
    +3
    OneDesk's Timesheets application keep track of all the work logged by you and you team members. You can create timesheet reports and view your timesheets in different layouts and custom filters.
    30 alternatives