Apps tagged with 'Help Desk' Page 6 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    121 alternatives
  2. Deskcord icon
     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Embed a discord widget that lets you chat with your customers from your website
    Chat through discord and customize your widget
    Get started in 5 minutes, invite the bot and it will DM you the instructions
    8 alternatives
  3. Subiz icon
     6 likes

    Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Subiz screenshot 1
    Subiz screenshot 1
    Subiz screenshot 2
    +5
    Subiz screenshot 3
    83 alternatives
  4. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
    • GB flagUnited Kingdom
    Maian Support screenshot 1
    115 alternatives
  5. Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    • NL flagNetherlands
    • European Union flagEU
    See your open tickets at a glance with the improved preview pane in Clientele ITSM.
    Clientele ITSM is the best ITSM software suit for Managed Service Providers.
    Manage your SLA's, contacts and organizations and integrate with the most common financial software suites.
    +6
    Clientele ITSM screenshot 3
    22 alternatives
  6. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • MT flagMalta
    • European Union flagEU
    Raiseaticket screenshot 1
    Raiseaticket screenshot 1
    Raiseaticket screenshot 2
    +3
    Raiseaticket screenshot 3
    204 alternatives
  7. SPEXE icon
     2 likes

    The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    SPEXE screenshot 1
    25 alternatives
  8. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • US flagUnited States
    Pages allow you to build your own productivity H.Q.
    Time tracking
    Virtual Attendants and scheduled behavior help automate your business.
    60 alternatives
  9. RapidSupport icon
     2 likes

    RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    RapidSupport screenshot 1
    RapidSupport screenshot 1
    RapidSupport screenshot 2
    103 alternatives
  10. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    Keeping.com screenshot 1
    43 alternatives
  11. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    115 alternatives
  12. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • US flagUnited States
    HappyFox Ticket Support System
    HappyFox Dashboard
    HelpDesk Automation - Smart Rule
    +8
    HappyFox HelpDesk Reports
    144 alternatives
  13. WHMDC icon
     1 like

    WHMDeskCloud (WHMDC) is a self-hosted billing and automation platform designed for web hosting providers to manage unlimited clients, services, invoicing, and infrastructure integrations.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • cPanel
    • Plesk
    • GB flagUnited Kingdom
    Admin Dashboard - Dark Mode
    Admin Dashboard - Light Mode
    Admin Dashboard - Client Profile - Dark Mode
    +8
    Public Area
    14 alternatives
  14. DeskDay icon
     2 likes

    DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation, Helena AI assistant, project management, billing, reports, and more.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    DeskDay Application
    DeskDay Chat based service desk ticketing
     DeskDay Quality Assurance
    +2
    DeskDay project Management
    8 alternatives
  15. Sublex Chat icon
     1 like

    An AI chat assistant for your website that answers only from your own website, documents and price lists. When it does not know, it says so and captures the lead instead. The AI is included in every plan; live chat, human takeover and your own branding are in the Business plan.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GM flagGambia
    An AI assistant that does not make things up
    It answers, and when it cannot, it says so.
Sublex Chat answers your customers on your website from your own material. Here it handles a delivery question, then meets one it was never given the answer to. Rather than guessing, it tells the customer plainly and passes the conversation to the team, who reply as themselves in the same window.
    Every question it could not answer, in one list.
Each question the assistant declined, in the customer's own words, with how many times it has been asked. Answer one here and it is never missed again. This list is what your website forgot to mention.
    +3
    What the assistant actually did.
How many conversations came in, how many it handled on its own, how many it could not, and how many leads it captured. Plus what customers ask most, grouped by wording. All read from conversations you already had, with no extra tracking added to your visitors.
    4 alternatives
  16. Ovellan icon
     1 like

    ovellan is the AI agent for local businesses and webshops. It answers questions, books appointments and captures leads 24/7, trained on your own content.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Android Tablet
    • Software as a Service (SaaS)
    • NL flagNetherlands
    • European Union flagEU
    Built in Analystics-Dashboard
    Shared Inbox
    AI-Agent
    2 alternatives
  17. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • UA flagUkraine
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 2
    +6
    DiamanteDesk screenshot 3
    72 alternatives
  18. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • SG flagSingapore
    Official homepage of Knoon.
    Chat inbox with an ongoing conversation between an AI support agent and a user
    Built-in WYSIWYG knowledge base.
    +5
    Public access to the knowledge base with AI-powered question answering.
    49 alternatives
  19. SupportLayer icon
     1 like

    SupportLayer is a helpdesk and live chat platform built for teams that are tired of paying Zendesk or Freshdesk prices just to unlock the features they actually need.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    10 alternatives