Apps tagged with 'Help Desk' Page 7 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. Hay.chat icon
     1 like

    AI customer service automation that resolves tickets by executing real actions in Shopify, Zendesk, Stripe, and more. Source-available. EU hosted.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • PT flagPortugal
    • European Union flagEU
    The Hay dashboard showing active agents, conversation volume, resolution rates, and top-performing agent analytics.
    Plain-language playbooks replace visual flow builders. Configure AI agent behaviour by describing scenarios in natural language with @-mention actions to tag your documents and integrations.
    Live conversation showing Hay.chat resolving an order inquiry end-to-end; looking up the order in Shopify, verifying payment on Stripe, checking shipping policies, and replying with tracking details.
    +3
    Hay.chat works alongside your existing stack; Shopify, Zendesk, HubSpot, Stripe, Magento, WhatsApp, and more. No rip and replace.
    27 alternatives
  2. Tick& icon
     1 like

    Tick& is a free, open-source and self-hostable ITSM ticketing platform designed for internal service desks: IT departments, public-sector IT services, and shared support teams. IT asset management is deliberately out of scope — there is no hardware inventory or license...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Docker
    • Linux
    • Windows
    • FR flagFrance
    • European Union flagEU
    Tick& screenshot 1
    Tick& screenshot 1
    Tick& screenshot 2
    +2
    Tick& screenshot 3
    5 alternatives
  3. Service desk for MSPs & agencies. Per-client-space pricing (agents free), a dedicated PostgreSQL database per client, white-label portals, Docker self-hosting.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • RO flagRomania
    • European Union flagEU
    Kanban ticket board with live SLA countdowns — on track vs overdue at a glance.
    Tickets with status, priority, and SLA tracking — every client, one screen.
    Real-time dashboard: open tickets, trends, and priority distribution.
    +3
    Each client gets their own space — a dedicated database, not a row filter.
    5 alternatives
  4. Hellokea icon
     1 like

    Hellokea is a streamlined helpdesk solution tailored for small businesses and independent developers managing multiple products. Our platform centralizes all product-related communications in one intuitive interface, allowing you to efficiently manage, prioritize, and respond to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Manage all inboxes in one single view
    5 alternatives
  5. OneDesk icon
     10 likes

    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • CA flagCanada
    OneDesk's Customers application captures all the customer information and organizes the customers by their domain name.
    OneDesk's Projects application gives you a detailed overview about your projects as well as the tickets, tasks and items that the projects contain.
    OneDesk's User application keeps track of all the user information.
    +3
    OneDesk's Timesheets application keep track of all the work logged by you and you team members. You can create timesheet reports and view your timesheets in different layouts and custom filters.
    30 alternatives
  6. AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
    • IN flagIndia
    AJ Help Desk SAAS screenshot 1
    61 alternatives
  7. Chatsby icon
     1 like

    Smartest AI Agent for Customer Support. Its an AI-powered B2B automation platform that scales customer communication, captures leads, and drives sales with no extra manpower.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • BD flagBangladesh
    User can see the responses of AI Agent live , beside human agent can start conversation anytime with their customer. Beside, customers public meta data would be shown here for more personalized.
    Integrated Chatsby.co to my own website.
    Can schedule meeting.
    +1
    Super Customization features to design the UI for their own, very easy and super fast.
    24 alternatives
  8. Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Slack
    • Software as a Service (SaaS)
    • DE flagGermany
    • European Union flagEU
    Sidequest for Slack screenshot 1
    Sidequest for Slack screenshot 1
    Sidequest for Slack screenshot 2
    +3
    Sidequest for Slack screenshot 3
    17 alternatives
  9. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    • US flagUnited States
    Dashboard
    Admin
    Reports
    152 alternatives
  10. WizyChat icon
     1 like

    ChatGPT chatbots trained on your data

    Instant answers for your customers and your team with personalized AI chatbots trained with your data

    Zero coding. Share on your website in minutes!.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    WizyChat screenshot 1
    15 alternatives
  11. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    29 alternatives
  12. Salesmachine icon
     1 like

    Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • US flagUnited States
    Salesmachine screenshot 1
    Salesmachine screenshot 1
    Salesmachine screenshot 2
    +2
    Salesmachine screenshot 3
    28 alternatives
  13. Clevada icon
     1 like

    Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Admin dasboard
    91 alternatives
  14. iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • CN flagChina
    iKode Helpdesk screenshot 1
    61 alternatives
  15. Chatlio icon
     6 likes

    Chatlio is the first and best app to let you talk to your website visitors and users directly from Slack. Setup takes less than 1 minute and provides you with a chat widget to put anywhere you want on your site.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • US flagUnited States
    Chatlio screenshot 1
    Chatlio screenshot 1
    Chatlio screenshot 2
    +3
    Chatlio screenshot 3
    38 alternatives
  16. OvationCXM icon
     1 like

    OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    27 alternatives
  17.  1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    66 alternatives
  18. Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • US flagUnited States
    Live chat window appearance
    Customizable chat window
    Wide set of chat window localizations
    +2
    Native chat agent apps
    120 alternatives
  19. SmarterTrack icon
     1 like

    Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    • US flagUnited States
    SmarterTrack screenshot 1
    SmarterTrack screenshot 1
    SmarterTrack screenshot 2
    +4
    SmarterTrack screenshot 3
    14 alternatives
  20. Prestavi icon
     1 like

    Prestavi is modern workflow software that makes it easy to turn complicated, disorganized or undocumented processes into standardized workflows that help your team move work forward.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    7 alternatives