Apps tagged with 'Help Desk' Page 4 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. SupportBee icon
     96 likes

    Turns customer email into shared tickets with assignments, private comments, draft replies, labels, knowledge bases, and a tracking portal.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • IN flagIndia
    SupportBee screenshot 1
    SupportBee screenshot 1
    SupportBee screenshot 2
    +1
    SupportBee screenshot 3
    145 alternatives
  2. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • AR flagArgentina
    InvGate Service Desk screenshot 1
    InvGate Service Desk screenshot 1
    InvGate Service Desk screenshot 2
    +1
    InvGate Service Desk screenshot 3
    115 alternatives
  3. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Whelp screenshot 1
    Whelp screenshot 1
    Whelp screenshot 2
    +1
    Whelp screenshot 3
    49 alternatives
  4. ChatQube icon
     5 likes

    ChatQube is an AI-powered chatbot for websites that delivers instant customer support, boosts engagement, and resolves queries efficiently. Perfect for businesses seeking smart AI chatbots, automated support, and improved user experience.

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    31 alternatives
  5. UVdesk icon
     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • IN flagIndia
    UVdesk screenshot 1
    UVdesk screenshot 1
    UVdesk screenshot 2
    +4
    UVdesk screenshot 3
    27 alternatives
  6. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • US flagUnited States
    Slide-View allows for interactive traversal
    Multi-Relational Directed Graph
    Yonyx Map View - For Authors
    +1
    Yonyx User View - Responsive, Mobile compatible & embeddable in any iFrame
    6 alternatives
  7. HelpKit icon
     1 like

    HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    HelpKit screenshot 1
    32 alternatives
  8. EcholoN icon
     3 likes

    EcholoN is a modular Enterprise Application Framework for managing and automating IT, service and business processes across the enterprise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • DE flagGermany
    • European Union flagEU
    EcholoN Client
Rolle: IT Service Management Startbildschirm
    EcholoN Client
Rolle: IT Service Management Reporting Dashboard
    EcholoN Client
Rolle: Administrator 
Workflow Design
    +3
    EcholoN screenshot 3
    10 alternatives
  9. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.
    148 alternatives
  10. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    • GB flagUnited Kingdom
    Kayako screenshot 1
    191 alternatives
  11. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    Helpy.io screenshot 1
    Helpy.io screenshot 2
    +1
    Helpy.io screenshot 3
    157 alternatives
  12.  1 like

    AI support and sales agent that answers customer questions from your own documentation and live business systems, then escalates to a human with the full conversation attached.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    • DE flagGermany
    • European Union flagEU
    Playground: choose the model behind the agent - OpenAI, Anthropic, Google or Meta - write the system instructions, and test against a live preview of the widget.
    A captured lead scored on budget, authority, need and timeline, with the conversation it came from and a recommended follow-up.
    Analytics: conversation volume, resolution outcomes, and the replies customers marked unhelpful along with the reason they gave.
    +2
    Deploy: the same agent on a website widget, WhatsApp, Shopify, Notion, or 6,000+ apps through Zapier.
    10 alternatives
  13. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • US flagUnited States
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 2
    +3
    RingCentral Engage Digital screenshot 3
    67 alternatives
  14. Chirps AI icon
     1 like

    Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • EE flagEstonia
    • European Union flagEU
    Chirps AI screenshot 1
    Chirps AI screenshot 1
    Chirps AI screenshot 2
    +2
    Chirps AI screenshot 3
    53 alternatives
  15. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Enchant.com screenshot 1
    Enchant.com screenshot 1
    Enchant.com screenshot 2
    122 alternatives